FAQS* PLUS For COVID19 *NEW*

If you would like to support our shop, stop by & shop in our gallery room. *paint studio is closed to public for now. GALLERY ROOM IS OPEN.

Q. Why is there no phone number?
A. The owner, Amanda, is Deaf. We use email to communicate with everyone.
Email: paintapotlbi@yahoo.com

Q. Why is “that woman” yelling? (That woman is Amanda.)
A. Ha Ha!!! She’s not “yelling”. The owner, Amanda, is Deaf. She cannot hear her own voice volume. She also has constant ringing in her ears, which can make her feel like she is in a loud environment. She lost her hearing at age 25. Sometimes she is just LOUD, not yelling at you. So SMILE…Amanda is really nice & LOVES to help her lovely painters. She teaches all the time, so she uses her voice a lot. In general, her voice volume is fine, but it can be hard to find the right volume at times. She tries her best. The mask makes her project her voice even more. Don’t take it personally. Read about her story click on this link: https://paintapotlbinj.com/2019/04/23/pressure-of-perfection/

Q. Are Masks Required?
A. YES! You must have your clothe mask on properly covering your nose & mouth to enter the shop & during your paint or shopping session. AT ALL TIMES! We apologize, if you are unable to wear a mask for any reason, but you will have to wait until further notice.  NO EXCEPTIONS!  My mask, I wear for you.  Your mask, you wear for me.  You can always email to purchase artwork by Amanda.   If you or anyone in your group feels unwell, stay home.

Q. May I wear a face shield?

A. You must also wear a clothe mask properly covering your nose & mouth. Face shields alone are not enough protection for us from your droplets.

Q. Why so many shop signs? AND NOW MORE…
A. Welcome to the Deaf World. We read everything where ever we go. We need for communication to be clear. Please read & follow our instructions, so we are able to assist you with efficiency. When you arrive, we do ask you to wait to be greeted. Now new guidelines for the COVID19 situation.

Q. What’s with the clear thingys hanging from the ceiling?
A. AH-CHOO GUARDS!!! Sneeze guards in between tables & counters. Do Not touch them! Make sure your kids & parents & grandparents follow our instructions from start to finish. They are to help keep everyone safer. We have done as much as we can for safety. We need for you to do your part too! Wash your hands.

Q. Do you have a restroom?
A. For now, NO, we do not have a public restroom. (*Hopefully only temporary.) Make sure everyone is aware before you arrive to paint.

Q. How many different groups do you allow during paint sessions?

A. Currently, only one group per session. Hopefully this will expand in the future. Session will have a time limit per group.

Q. Do you have room for baby strollers inside the shop?

A. Sorry, no we do not. Please leave strollers in car or outside. We have limited spacing.

Q. When is Pick Up Day for tomorrow, next week, next month…?
A. During this COVID 19 time, we will not be scheduling pick up days. We are doing what we do during the Off-Season. If you are visiting LBI for a short vacation (example: 1 week or 2), then you will have to set up to ship. It is extra cost, but it is not expensive. We will not be having scheduled pick up days this season. We will go with the flow of pottery that is painted in the shop. We cannot predict what SIZE or how MANY pots will be picked to paint before your arrival to shop. Some people will pick little gnomes and others will pick large platters or bowls to paint. Our kilns are a nice size, but they have their limit too. On the other hand, we want a full kiln to conserve energy & to get a better quality firing for the pottery. This process cannot & will not be rushed. It is all done by a professional ceramic artist. (Amanda) She takes care & inspects every piece that is painted in her shop. If you are year round local or summer local, you will be notified for pick up via email or text. Confirm our messages. You must pick up your pottery within 5 days from our notification. We will no longer hold pottery beyond 5 days.

***Until further notice, ONLY 1 of the actual painters may pick up the pottery. You have 5 days to pick up from notification. NO FRIENDS OR FAMILY MAY PICK UP AT THIS TIME.

Q. When are you open? Hours?
A. We are OPEN YEAR ROUND. ***Our hours can change without notice*** 
We post our hours weekly (or daily) on our FACEBOOK PAGE.
“Paint a Pot LBI, NJ” (*FYI other social medias can be wrong.)
We are winging it this year. Have patience with last minute changes.

Q. How long does it take to paint?
A. This year due to the limit capacity, we have to instill a time limit. It will be an hour & 1/2. As things get going, we hope to relax this time limit. This is only temporary.

Q. May I leave or step outside studio during my paint session or have a relative or friend pop by to say hi?
A. NO. We apologize, but it is disruptive to the flow of our studio. It is like interrupting therapy or a class. No stepping outside for a phone call, food/drink, or smoke (ew!) No smoking on our property always! Tell your family or friends you will see them after your painting session is finished. And especially now with the COVID 19 situation. (WE ARE LIMITED TO 25% Capacity)  

Q. What if I cannot pick up my pots? or unsure, if I can?
A. We are on a time limit this year. You must set up shipping, which is extra. Your ENTIRE order must be on one credit card at the point of sale. *DISCOVER, Visa or MasterCard only. Shipping is NOT expensive. We ship all the time…. all across the country. (*International shipping has been put on hold until further notice.)

***Until further notice, ONLY 1 of the actual painters may pick up the pottery. You have 5 days to pick up from notification. NO FRIENDS OR FAMILY MAY PICK UP AT THIS TIME.

Q. Do you accept Walk-ins?
A. Yes… Patiently wait outside the door with physical distancing of other groups, we will come out to you after we set up the painters ahead of you. We do not want to interrupt a painting demo & keep limit capacity. Let us do our jobs, so we can help you too. ( If we walk by you, we are NOT ignoring you or being rude. Welcome to deaf world! We are cleaning & getting a table for you. Just relax. We are worth the wait.) We plan to have different seating times. Each session will be 1 hour & 30 minutes each. (WE ARE LIMITED TO 25% Capacity)

Q. How busy are you on rainy days?
A. We wish our shop magically expanded on summer rainy days, but it doesn’t. We don’t want you to wait in the rain. (WE ARE LIMITED TO 25% Capacity) Everyone in your group must pick a pot to paint. We will not accept “non-painters”. We do not hold tables, try your luck at the door. Read & follow instructions on our signs. Please do not block our door. We will come out to you. If everyone is patient & let us help the painters inside, then the faster we can do our jobs to get you a chance to paint too! Good things to those who wait. We are worth the wait! We have been here since 1999! Phew!

Q. I saw tables empty, but you were not excepting Walk-ins. Why?
A.  (WE ARE LIMITED TO 25% Capacity)  
We do also have painters with different abilities or needs, so we do our best to help them.  We, as always, like a mellow atmosphere.  We ask your patience, read our written signs & listen to our directions.  

Q. We have one person in our group who is not going to paint. Can they hang out, while we paint?
A. NO. (WE ARE LIMITED TO 25% Capacity) The number of pots must match the number of people in your group. NO EXCEPTIONS. Everyone in your group is considered a painter. We teach & entertain everyone in the shop. If you have 4 people in your group (child or adult), then you want 4 pots on your table. You can paint together or separately. Our families & friends play together here! Put your cell phone away & make memories! PLAY! Any age, level, or ability can play here!

Q. Do you have wifi?
A. We want an old-school atmosphere in our studio. We ask everyone to turn OFF their phones, tablets, watches, & tech devices, while in paint studio. We want you to forget about the world a little bit. Spend time with your family & friends. Or have some “me time”.
We use a SPEECH to TEXT app to listen via masks.
Android users download LIVE TRANSCRIBE.
https://www.android.com/accessibility/live-transcribe/
Otherwise turn your phones on SILENT.
YOU NEED A BREAK FROM THE WORLD OF 2020!!!

Q. When is the last paint seating for the day?
A.  It depends on the days & time of the year & how things are going in the world.  Each day is different.  We are winging it this season.

Q. Can I bring drinks & food into the shop?
A. NO, you may not bring any food or drinks into the shop. We are a paint studio with an art gallery gift area. Our studio is for painting sessions only. No food or drinks allowed in studio or shop areas. After your painting session, there are local area pizza places, restaurants, & bars open year round for you to go for goodies.

Q. What if I don’t finish painting my pot by closing time?
A. This is not an option this season. You must be finished by the end of your painting session.

Q. Can I just drop off my kids to paint?
A. NO. A parent/grandparent must be present. There are exceptions. We do sometimes allow older kids to hang out, as long as, they can respect us & our policies. Parents must come into the shop to make sure it is okay with us, during the set up & pay.

Q. Can I just stop by to paint by myself?
A. Of Course!!! As long as, we have the space. We have a lot of solo painters, who just want to chill out on their own.

Q. What if I have no artistic talent or never have painted a pot before?
A. NO WORRIES!!!! We teach everyone basic pottery painting with a fun little demo or read our fun instructions on the table. If you need more help or ideas, then we will do our best to help you. Amanda loves to give help & ideas, but she always encourages to do your own thing. Don’t worry. Play! We Love to finger paint at EVERY AGE OR ABILITY!!!!

*PLEASE ALSO READ OUR CURRENT BLOG
ABOUT RE-OPENING WITH COVID19 GUIDELINES